Mark Zuckerberg is going to testify, but the question remains as to whether or not he’ll really say anything of substance.
The CEO is in Washington D.C. this week to assure lawmakers and the concerned citizens of Facebook Nation that he knows he needs to do better, that he is going to make it all OK, and that — above all — he is listening. That being said, his prepared testimony is a bunch of recycled pablum masquerading as contrition and doesn’t suggest a good start.
He can, and should, do better. Thankfully, we’re here to extend a helping hand.